Frequently Asked Questions

1. Unpack the pre-assembled item and locate the provided allen wrench.
2. Place the open ends of the clamps either into the grooves of the post for the Groove Clamp or over the edges of the post for the Outside Clamp.
3. Using your thumb and index finger of your left hand gently push the outside of the clamps against the post.
4. Insert the long leg of the allen wrench into the upper bolt and tighten the upper bolt loosely.
5. Repeat for the lower bolt, making sure the clamp is still pushed against the post.
6. Re-insert the long leg of the allen wrench into the upper bolt and tighten it further.
7. Repeat for the lower bolt.
8. Ensure that both clamps are still touching the face of the post on the top and bottom.
9. Insert the short end of the allen wrench into the upper bolt and tighten it firmly.
10. Repeat for the lower bolt.
11. Ensure that both clamps are still touching the face of the post on the top and bottom again.
12. If a design has more than one clamp, tighten the top clamp first as above, then repeat for the bottom clamp.
13. Check for secure installation with your hand.

All of the designs have been tested to at least 400% of their load rating. The load rating is for weight loads when mounted to vertical aluminum posts. Wind loads must be taken into consideration by the end user.

Utility Hooks are rated for 20 lbs. The Classic Triple and Octopus are rated for 20 lbs on the Groove Clamp and 10 lbs on the Outside Clamp. The Alligator is rated for 15 lbs and ships with the Groove Clamp only. The Classic Hanger, Shark, and Dolphin are rated for 25 lbs on the Groove Clamp and 10 lbs on the Outside Clamp.

All components are made out of aluminum except for the screws. Aluminum is used for its lightweight, corrosion resistance, and appearance. The durability, appearance, and corrosion resistance of the aluminum are enhanced by powder coating. The screws are stainless steel for corrosion resistance.

Yes, as long as it is one of the 10 colors we offer. We have black, white, turquoise, blue, orange, red, yellow, pink, green, and silver.

These can be found at most hardware stores. They are described as a 1/8 inch Hex L-Wrench, Short Arm.

Yes. We have spacers that enlarge the clamp set to fit a 3" aluminum post. Reach out to us and we will take care of you.